# EEOC's new login.gov requirement is making it harder for the Human Relations Commission to help residents file federal job-discrimination complaints

## What happened
Director Anne-Therese Ryan said she ran into the login.gov requirement this month while helping a resident who wanted to file a job-discrimination complaint, and ended up filing it with the Indiana Civil Rights Commission instead. She said the federal login.gov system — the same multi-factor login used for things like TSA PreCheck — is too extensive a process for her office to walk people through, and that Indiana's civil rights commission still forwards its Indiana cases to the EEOC anyway under an existing agreement.

## The outcome
No action taken — the office will keep directing complainants to the Indiana Civil Rights Commission instead of EEOC.

## Sources
- [Filed through Indiana Civil Rights Commission instead of EEOC, 28:19](https://www.youtube.com/watch?v=cJIu3cljrAM&t=1699)
- [EEOC's new login.gov account requirement, 28:35](https://www.youtube.com/watch?v=cJIu3cljrAM&t=1715)
- [Too extensive a process for the office's capacity, 28:56](https://www.youtube.com/watch?v=cJIu3cljrAM&t=1736)
- [Indiana Civil Rights Commission forwards cases to EEOC, 29:29](https://www.youtube.com/watch?v=cJIu3cljrAM&t=1769)

*Also known as: EEOC login.gov requirement · Indiana Civil Rights Commission complaint filing · employment discrimination complaints Terre Haute · federal job discrimination complaint barrier*